Reference

Read These Terms Before You Start

These terms and conditions govern your account on pv888 and every action you take through it — from opening your wallet to placing a wager.

Account-holder agreementBangladesh-eligible regionsbKash, Nagad, Rocket coveredMobile and browser accessSubject to local law
pv888 Read These Terms Before You Start
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the integrity of your account agreement seriously. Here is how we manage the key areas these terms touch — from data handling to how you can request changes.

Account Data Handling

We hold only the account data needed to operate your wallet and verify transactions. Data is stored securely and not shared with third parties outside what payment processing through bKash, Nagad, or Rocket requires.

Cookie and Session Use

We use session cookies to keep your account active across your browser and mobile device. You can manage cookie preferences in your browser settings; blocking essential cookies may affect account login continuity.

Requesting Account Changes

To update your registered details or request account closure, contact support with your account ID. Changes to payment-linked details like your bKash or Nagad number require identity verification before they take effect.

Who to Contact for Disputes

Terms disputes go to our support team first. If a resolution is not reached, the escalation path is set out in the dispute section of the full terms document available in your account settings.

TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a concern about your account agreement, our support team handles terms-related queries directly. Bring your account details when you get in touch so we can resolve things without back-and-forth.

Live Chat Open the chat window from your account dashboard. This is the quickest path for terms clarifications and account-access questions during staffed hours.
Email Support Write to our support address for detailed terms queries or to request a copy of the agreement version that applied when you registered your account.
Help Centre Our help centre carries the current terms document alongside answers to common account questions about eligibility, payments, and account closure.

Questions About Your Account Agreement

Access depends on whether your location is within a region where pv888 is permitted to operate. Eligibility is governed by your local law, not by your ability to reach the site.

We notify you through your registered contact when terms are updated. Continuing to use your account after the effective date means you accept the revised version.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are subject to both our terms and the individual rules of those payment providers. Both sets of rules apply simultaneously.

Email our support team with your account ID and registration date. We will send you the version of the terms that was active at the time your account was opened.

We may restrict or suspend an account if there is a breach of these terms, a payment dispute, or a change in your region's eligibility status. We will contact you through your registered details when this happens.

Contact support first with your account ID and the transaction reference. The full escalation process is in the dispute section of the terms document inside your account settings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.