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How pv888 Handles Your Personal Information

Your account details, payment records, and device activity are handled with care on pv888. Access and eligibility depend on your local law and eligible regions — this page explains exactly what we collect, why we collect it, and how you can request changes or…

Account Data ProtectedbKash, Nagad, Rocket Payment PrivacyRight to Access & DeleteSSL-Secured Connections
pv888 How pv888 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we run account data on pv888. Every connection between your device and our servers uses SSL encryption, so your login credentials and payment details travel securely. Here is how we handle the four areas that matter most to your privacy.

Payment Data Security

Transaction details for bKash, Nagad, and Rocket payments are passed to processors over encrypted channels. We store only the reference needed to match your account wallet record, never full wallet credentials.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the consent panel in your account settings at any time.

Data Retention and Deletion

Account and transaction data is retained for as long as required under applicable regional rules. Once that period ends, or if you request deletion and no legal hold applies, your records are removed from active systems.

Requesting Your Data

You can request a copy of the personal data we hold on your account by contacting support via email or live chat. We will verify your identity before releasing any records, then deliver them in a readable format.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a request to access your records, or a deletion request can all be sent directly to our support team. We aim to respond to privacy-related requests within the timeframe required by applicable rules in your region. Use any of the channels below to get in touch.

Team online

Email Support

Send your data access or deletion request by email. Include your registered account details so we can locate your records and respond accurately.

Live Chat

Open the live chat from your account dashboard for real-time help with privacy questions, cookie settings, or account data queries.

Account Settings

Manage your communication preferences and cookie consent directly inside your account settings without contacting support.

Common Questions About Your Data on pv888

Below are the questions we hear most often about how personal data works on this platform. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account against unauthorised access.

Payment data is shared only with the relevant processor to complete your transaction. We retain a transaction reference in your account wallet but never store your full mobile wallet credentials or PIN.

Yes. Contact support by email or live chat with your registered account details. After we verify your identity, we will provide your data in a readable format within the timeframe applicable in your region.

Send a deletion request through email or live chat. If no legal retention obligation applies to your records, we will remove your data from active systems and confirm once the process is complete.

We do not sell your data. It is shared only with payment processors like bKash, Nagad, and Rocket — and only the minimum needed to process your transaction — or where required by applicable law in eligible regions.

Open your account settings and find the cookie consent panel. You can accept or decline non-essential analytics cookies there. Session cookies required for login cannot be disabled without affecting account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.